Effective Dat: January, 2025
RBTex is committed to safeguarding the privacy and confidentiality of the personal information of users (“you” or “your”) who access and utilize our website and services.
This Privacy Notice explains how we process your personal data so that you learn what we collect, what we do with it, who we disclose it to, and the rights available to you. Our processing may include collecting, storing, modifying, accessing, or destroying personal data and may be completed manually or automatically.
Personal data (also referred to as 'personal information' or 'data') means any data that can be used to identify you, your device, or your household. This includes direct identifiers, such as your name and contact details, and indirect identifiers, such as data that we may collect from the electronic device you use to access our services.
1. Information We Collect from You
We collect various types of personal information from users in connection with the use of our Services, including but not limited to the following:
• Identity Information: Name, email address, telephone number, and any verification documents provided.
• Financial Information: Wallet addresses, transaction history, and payment details.
• Technical Information: IP address, device type, operating system, browser type, and other technical data related to your interactions with our platform.
• Usage Information: Data regarding how you interact with our platform, including but not limited to login details, user preferences, and activity logs.
2. Data Collection Approaches
We may collect personal information through the following means:
Direct Interactions: You may provide us with your personal information when you:
• Visit our website or use our Services.
• Create or modify an account.
• Subscribe to communications or marketing materials.
• Contact us or provide feedback regarding our Services.
Automated Technologies: As you interact with our platform, we may automatically collect specific technical, transactional, and usage data through cookies, server logs, and similar tracking technologies. This information assists in improving the operation of our website and Services, enhancing security, and optimizing the user experience (UX).
Third-Party Sources: We may obtain personal information from third-party sources, with but not restricted to:
• Fraud prevention agencies, credit bureaus, and identity verification services.
• Public blockchains and analytics providers.
• Referral sources and publicly available databases.
3. Purpose of Data Collection
• We collect and use your information to personalize and enhance your experience on our Websites, including providing our services, responding to your inquiries, and analyzing trends and statistics. We may also use your information to improve and maintain the Websites, administer conferences, fulfill requests, communicate with you, detect and prevent fraud, and optimize our services and operations. Additionally, we use your data to provide customer support, send promotional offers, and manage contests or surveys.
• If you provide a wallet address, we will only use that address to facilitate the program. We may share your wallet address with program partners, sponsors, or service providers. Still, they are contractually bound to use it solely for program benefits and delete it once delivered. Your wallet address will not be used for journalistic or news reporting purposes. We may also combine data from different website sections or third-party sources to improve our records. We retain your information for as long as necessary to fulfill its intended purpose or as required by law, even if you are no longer an active user of our website.
4. Information Collected Automatically
When you visit our website, certain data is automatically collected, including but not limited to:
• Device and connection data: IP address, browser type, and operating system.
• Website interaction data: Including page visits, session duration, and activity logs.
Cookies and similar tracking technologies: These technologies help improve the functionality and performance of our website and provide a personalized user experience.
5. Sharing of Personal Information
We do not sell, rent, or lease your personal data to third parties. However, we may disclose the information we collect from or about you to third parties as outlined below:
• Third-Party Service Providers: We work with external service providers to carry out various functions for us, including hosting, content management, technical integration, marketing, analytics, customer service, fraud protection, payment processing, and shipping. These providers may access your information when necessary to perform their tasks.
• Business Partners: We may share your personally identifiable information with our business partners who offer products or services that interest you.
• Legal Requirements and Emergency Situations: We may use or disclose your information if required by law or if we believe in good faith that it is necessary to: (a) comply with legal obligations or court orders; (b) protect our rights, property, or users; (c) respond to claims of intellectual property infringement; or (d) safeguard the personal safety of ourselves, our users, or the public.
• Public Areas and Interactive Features: Any information you share in public spaces, such as your public profile or social sharing features, becomes publicly available and may be used by others. Be cautious about what you share and avoid posting information you wish to keep private. We are not responsible for how others use or disclose your information in public areas or on third-party platforms. If you're under 18 and a registered user, you can remove your content by deleting it or contacting the community manager.
6. Your Rights and Choices
Subject to local law, you may have the following rights regarding your personal data. These rights may be limited or denied in some circumstances. For example, we may retain your personal data where required or permitted by applicable law.
• Access: You have the right to request access to the personal information we hold about you.
• Correction: You may request the correction of any inaccurate or incomplete personal information.
• Deletion: You may request the deletion of your personal information, subject to applicable legal exceptions.
• Objection to Processing: You have the right to object to certain types of data processing, including direct marketing.
• Withdraw Consent: If we process your data based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
• Lodge a complaint: you may be entitled to lodge a complaint with your local data protection authority
In some jurisdictions, you may also have post-mortem privacy rights. For example, you may have the right to designate an individual to exercise your privacy rights in the event of your death or incapacitation, where applicable by law.
To exercise any of these rights, please contact us at [support@rbtex.com].
7. Security Measures
We implement appropriate technical and organizational measures to safeguard your personal information. These measures include:
• Encryption: We use encryption protocols to protect sensitive data during transmission.
• Multi-Factor Authentication: We offer multi-factor authentication to enhance account security.
• Monitoring: We continuously monitor our systems to detect and prevent unauthorized access and breaches.
Children's data: Our website and services are generally not directed at children under the age of 18. If we obtain actual knowledge that any personal data we collect has been provided by a child under the age of 18, we will promptly delete that information.
8. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time. Any material changes to this Policy will be reflected on this page, and where appropriate, we may notify you via email or through notifications on the platform. It is your responsibility to review this Policy periodically to stay informed of any updates.
9. Contact Information
For any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us at:
[support@rbtex.com]
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